Tidio Features
- Workflows
- How do flows, Lyro, and live agents work together?
- Live Video Calls
- The spell-checker
- The monthly conversations limit
- Canned Responses
- Chat Assignment options
- Assigning conversations to agents
- Send emails from Tidio
- The Visitors List
- Departments
- Permissions
- Chat history
- Contact Properties
- Use your own Domain for Helpdesk (tickets)
- Chat transcripts
- Reply Assistant (AI)
- The Analytics section
- Developer resources in Tidio
- Widget SDK
- Use Webhooks in Tidio (with OpenAPI)
- Solve chats automatically
- Chat conversations reports
- Conversion rate
- Set up Tracking
- The number of Visitors at Tidio differs from Google Analytics
- Types of files supported
- Collect customer feedback
- Shopify FAQ