Widget Customization
Choose where the chat widget appears on desktop and mobile, or hide it on selected pages and devices. Troubleshoot missing widgets and settings changes that do not appear on your website.
Articles
8 articlesDisable Tidio on specific pages
Hide the chat widget on chosen pages, for visitors from chosen countries, or on every domain except your own.
Hide or disable Tidio on your website
Hide the chat widget when you're offline, on chosen devices, on specific pages, for specific countries or outside your own domains.
Opening the Chat Widget from a custom button or a link
Open the chat widget from your own button or link, and hide its default icon with JavaScript.
Opening the widget automatically
Use a JavaScript snippet to open the widget automatically, with installation steps for WordPress and Shopify.
Show Tidio Widget Only on Specific Pages
Use a URL list in your website code to show the chat widget only on matching pages.
Tidio Loading Speed
Understand asynchronous widget loading and inspect the widget requests with your browser developer tools.
Troubleshooting changes in your Tidio widget settings - Ensure widget visibility on your website
What to check when your widget changes don't show up, or the widget doesn't appear on your website at all.
Widget Position
Move the chat widget left or right on desktop and mobile, change the mobile button size, switch to the sidebar, and move the widget higher or lower with code.
