Release Notes
- Coupon Codes - Track Impact on Your Revenue
- One Inbox - More Powerful View for Managing Your Conversations
- Introducing Chatbots Strategies - A Goal Without a Plan Is Just a Wish?
- Disable Text Input - #1 Most Requested Chatbot Feature
- Ticketing System
- Understand customers' questions and automate conversations with AI Response Bots
- New Chatbot Metrics - Helpfulness & Handoff
- Measure Effectiveness of Self-Help With the Helpfulness Feature
- Chatbot Flow Analytics - Create a Better Chatbot Experience
- Automate up to 40% of conversations and reduce your team’s workload (ecommerce)