Create a Loop in your Flow

See how to create a loop in your flow. It can restart the flow from its very beginning or from a chosen action.

In this article, you'll learn:

How to quickly create a loop in your flow

If you have a flow (an FAQ flow, for example - for more information, see our article on how to create one) that you'd like to run again every time an action is finished - you can create a loop that will restart the flow from the very beginning.

Right now, this feature is available in the flow editor directly. You don't even need to follow the manual instructions below to create a loop; you can do that straight from your flow's editing map.

To do that, choose an action - a point from which you'd like to create a loop. Then drag a connection line from that action to an earlier Decision action. (It can also be a different action, such as the Send a message one but it needs to have the Decision action on its workflow). That way, the user will be able to go back to an earlier step in the decision-making, and perhaps choose a different path.

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You can also connect your chosen action to a different action, such as the Send a chat message action, but a Decision action needs to be on the way of that flow for the loop to work.

That's all. You've now created your loop!