Affiliate Program

Become a Tidio affiliate to experience true profit sharing. You can earn 30% lifetime recurring commissions. That's the best live chat affiliate program you can find.

In this article, you'll learn:

• How to become an affiliate
• Most frequently asked questions about the Affiliate program

How to become an affiliate

If you'd like to join our affiliate program or would like to know more - don't hesitate to reach out. 

You can register as an affiliate through the Tidio Affiliate program page or email us at partnerships@tidio.net. We'll make sure to get back to you as soon as possible.

Affiliate FAQ

How much can I earn?

You earn a revenue share on every paid customer you refer. Your rate depends on your tier, which is based on the new annual recurring revenue (ARR) you bring in per year:

• Partner ($1k new ARR/year): 20% for 2 years
• Select ($25k new ARR/year): 25% for 2 years
• Premier ($50k new ARR/year, proposal based): 25% for 3 years

You’re paid commission while the customer keeps paying, for the period that applies to your tier. After that, no further commission is paid on that customer. Customers whose annual subscription fees exceed $300,000 are covered by a separate agreement.

How often are the payments?

Commissions are paid monthly through PartnerStack, based on what your referred customers pay for their Tidio subscriptions.

Who can become a partner?

Anyone can apply, including influencers, designers, developers, marketing agencies and consultants. We review every application and approve partners based on fit.

Who is there to support me?

You have two teams. Our technical support team helps with product questions, and our partnerships team helps with the program itself: your link, commissions, payouts, materials and promotion ideas.

What can I do next after joining?

You’ll get a welcome email with the best tactics to start earning, plus access to partner materials in the PartnerStack resource library, such as case studies, comparison one-pagers and product decks.

What is the cookie window?

30 days, so there’s no rush. If someone clicks your link and signs up within 30 days, the referral is credited to you, as long as yours was the last partner link they clicked.

Am I allowed to promote with Google Ads or other paid advertising? Are there any restrictions?

Paid promotion is allowed within these rules:

• You can’t bid on “Tidio” or its misspellings. Add them as negative keywords.
• You can’t run Tidio ads on auction platforms like eBay or Amazon.
• Pop-ups and pop-unders aren’t allowed.
• Email campaigns need our approval first, and spam is never allowed.

If you’re unsure whether a method is allowed, ask the partnerships team before you launch it.

What is the minimum payout amount?

You need at least $50 accumulated to request a payout, and you can request one payout per month. We send commissions in bulk once a month.

Can I add an already existing account to my affiliate program?

Unfortunately not. Only new customers who sign up through your link qualify. Accounts created before your affiliate account was registered don’t qualify, and neither do customers who used Tidio in the last six months or had shown interest in Tidio before your referral. We can’t add these accounts manually. Sorry about that, and thanks for understanding.

To learn more, take a look into our Tidio Affiliate program Terms of Service.