In this article, we'll guide you through the process of enabling Tidio notifications on your Apple Watch, ensuring you receive important alerts and messages directly on your wrist.
In this article, you'll learn:
Notifications on Apple Watch
Tidio has full support for Apple Watch notifications when your iPhone is locked or snoozed. If your iPhone is in use or not locked, the notifications will only appear on the phone itself. Also, If the notification is dismissed on your Apple Watch, it will disappear from the iPhone as well.
To ensure that notifications on your iWatch are enabled, please navigate to and open the Apple Watch app on your iPhone, access the My Watch tab, select Notifications, and choose Tidio from the list.
Ensure both devices are connected, and your settings on your Apple Watch are set correctly. If your device is locked (via passcode) or has Do Not Disturb mode turned on, the notifications will only appear on your phone.
When Apple Watch is locked, you will see this icon appearing on the phone:
If the Do Not Disturb Mode is turned on, you will see this icon appearing:
To disable the DND Mode - you need to click on that icon on the Apple Watch: