See how to integrate Tidio with your ActiveCampaign account and add subscribers to your ActiveCampaign list.
In this article, you'll learn:
How to integrate Tidio with ActiveCampaign
Open your Tidio admin panel and navigate to the Integration section located in the left sidebar, right above Settings. Then, click on the ActiveCampaign tile.
Now you need to create a new connection. To do so, select New authentication.
Now you need to authenticate the connection. You will need an API Key from ActiveCampaign to do that. In order to get it:
- Log in to your ActiveCampaign account
- Go to the Settings section
- Select Developers
- Copy the API URL and key
- Paste them when creating a new authentication with Tidio
- Save a new connection and proceed to the next step
Now your connection with ActiveCampaign is set.
Next, you need to select Active Campaign’s List from the drop-down field. New subscribers will be added to this list. Remember! Tidio integration allows adding subscribers to a single list only.
Click Finish, and you are all set. Your integration with ActiveCampaign is ready. Now you can add new subscribers from Tidio to ActiveCampaign.
How to add new subscribers from Tidio to ActiveCampaign
New subscribers are added to ActiveCampaign from Tidio in a few scenarios:
When you have the Pre-Chat Survey enabled and a user provides their email address and communication consent, this email will be automatically added to your ActiveCampaign list.
Manual status update
You can change a user’s subscriber status manually. When you change it to 'Subscribed,' we will pass the user's email to ActiveCampaign.
You can also add subscribers to ActiveCampaign using a chatbot and the ‘Subscribe for Mailing’ node. When you collect an email address using such a chatbot, we pass it automatically to your ActiveCampaign list.