In this article, we will explore the file-sharing capabilities of the Tidio widget. You'll learn who can send files through the chat and the types of files that are supported.
In this article, you'll learn:
Who can send the files
Both visitors and operators can share files through the Tidio chat. Regardless of your Tidio plan, file-sharing functionality is available to everyone. To send a file, simply click on the paperclip icon located in the widget or chat panel.
For operators, the paperclip icon is conveniently placed within the typing box on the conversation screen, allowing them to attach files during the chat easily.
The same icon is also available on the operator's side; you'll find it in the typing box on the conversation screen.
Types of supported files
Below you will find the list of supported file types: