Types of Files Supported in the Chat

See what types of files you and your website's visitors can exchange through the Tidio chat widget.

In this article, you'll learn:

• Who can send the files through the chat?
• What files are supported

Who can send the files?

Visitors and operators can share files through the chat. File sharing is available for everyone, regardless of the Tidio plan you have.

PDFs, screenshots, and documents can be quickly sent from the widget or chat panel by clicking on the paperclip icon.

The same icon is also available on the operator's side; you'll find it in the typing box on the conversation screen.

Types of supported files

Below you will find the list of supported file types:

• .jpg
• .jpeg
• .png
• .txt
• .rtf
• .xlsx
• .docx
• .pdf
• .gif