The Tidio Academy is our learning hub for customer service. Learn how to use Tidio through online courses, then complete a quiz to earn a certificate.
In this article, you'll learn:
- What the Tidio Academy is
- How to access the Tidio Academy
- How to achieve the Tidio Academy certificate
- Answers to the most common questions
What is the Tidio Academy?
The Tidio Academy offers courses for businesses and individuals who want to improve their customer service knowledge and skills.
How to access the Tidio Academy
Open Tidio Academy directly. The images below show the earlier Academy interface; use the current website for enrollment.
You can also enter Tidio Academy directly through this link: academy.tidio.com
Click Start for Free to open Academy registration:
You'll be asked to create a new account for the Tidio Academy platform.
Upon registering your initial account, you should receive an email requesting confirmation, so you can access the course content. Once your account is confirmed, you will immediately gain access to the course.
After signing in, follow the learning path and the navigation shown in your course player.
The current Academy covers live chat, Flows, Lyro AI, messaging channels, team management, analytics, integrations, and sales.
How do I get a certification?
Complete the course and its quiz to earn a certificate.
You can share your certificate on LinkedIn or other social media.
You'll need to complete a quick quiz to assess your understanding of the course's topics and receive your certification.
Complete the Tidio Onboarding path to earn an official certificate powered by Certifier.io. The certificate is shareable and verifiable.
Don't forget to share it on your social media!
FAQ
Who can access the Tidio Academy?
The Tidio Academy is open to everyone, irrespective of their Tidio subscription or familiarity with the services. You can join whether you are a beginner or have used Tidio before.
What types of courses does the Tidio Academy offer?
The Academy teaches Tidio setup and use, including live chat, Flows, Lyro AI, team management, and integrations.
Is the content on-demand or scheduled?
The content for the courses is on-demand, allowing you to learn at your own pace with pre-recorded videos.
How do I receive a certification from Tidio Academy?
Complete the Tidio Onboarding path to earn an official certificate powered by Certifier.io. The certificate is shareable and verifiable.
