Integrating Tidio with MailerLite enables you to add subscribers to your MailerLite email marketing list.

 

In this article, you'll learn:

 

How to integrate Tidio with MailerLite

 

Open your Tidio admin panel and navigate to the Integrations section in the left sidebar. Then, click on the MailerLite tile.

 

The Integrations page with the MailerLite tile visible.

 

You'll see a window with a summary of all integration benefits. To proceed, click on the blue Install MailerLite button. 

 

The MailerLite integration overview with the Install MailerLite button.

 

To create a new connection, select New Authentication. 

 

The MailerLite connection wizard with a new authentication option.

 

You'll need to authenticate the connection with the API Token Key from the MailerLite platform. To get it:

  1. Log in to your MailerLite account
  2. Select Integrations from the main menu
  3. Under MailerLite API, click Use next to API
  4. Click Generate new token
  5. Name your token, choose its IP restrictions, and click Create token
  6. Now copy your Private Key and paste it when creating a new connection

 

Next, paste your API Token into the API Key field, and select the Environment to which new subscribers will be added. Click Save and your authentication with MailerLite is done.

 

The MailerLite authentication form with API key and environment fields.

 

Next, you need to select the group to which you want to add new subscribers from Tidio. When you do that, click Finish.

 

The MailerLite connection wizard with the subscriber group selection.

 

You are all set. Your integration with MailerLite is ready. Now you can add new subscribers from Tidio to MailerLite.

 

How to add new subscribers from Tidio to MailerLite

 

New subscribers are added to MailerLite from Tidio in a few scenarios:

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Please note: While MailerLite is connected, Ask your visitor for newsletter permission stays enabled in your pre-chat survey settings. You cannot turn this checkbox off while the integration needs it.

Pre-Chat Survey

When you have the Pre-Chat Survey enabled, and a user provides their email address and communication consent, this email will be automatically added to your MailerLite list.

 

The chat widget pre-chat survey asking for an email address and newsletter consent.

Manual status update

You can change a user's subscriber status manually. When you change it to 'Subscribed,' we will pass the user's email to MailerLite.

 

The contact details showing the newsletter subscription status.

Flow

You can add subscribers to MailerLite using a flow and the 'Subscribe for Mailing' node. When you collect an email address using such a flow, we pass it automatically to your MailerLite list.

 

The chat widget collecting an email address through a subscription flow.

 

 

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Please note: Tidio warns that changing a contact to Subscribed does not trigger a confirmation email. MailerLite also offers a Double opt-in for API and integrations setting under Account settings > Subscribe settings. Check that setting and test the connection with an address you control before relying on confirmation emails. Always collect consent from your users. 

Further reading