Automatic Contacts Import – Shopify

Tidio sends all the contact data collected during conversations held in Tidio (such as email, name, and phone number) to your Shopify admin panel automatically. 

This contact information will be found in the Customers tab in your Shopify admin panel. Every time you update a contact's name, email, or phone in Tidio, we will update them in your Shopify panel as well.

Format 

Since Shopify has a strict policy on the format of phone numbers and email addresses, it is possible that a user who posted a random number like 111 111 111 may not come through and may not be updated in Shopify. Here's more about the accepted phone formats. The same rules affect emails - Shopify may not accept some email addresses if they come from a fictional or temporary hosting.

Each contact imported from Tidio will have a tag Customer imported from Tidio: