# Get Started Set up your support channels, customize the chat widget, and answer your first live chats. Find a tour of the panel and guides for moving to Tidio from another support tool. Source: https://help.tidio.com/sections/get-started/ ## Articles - [Contact Tidio Support](): All the ways to reach the Tidio Support team, including the Support menu in your panel (Chat with us, the support widget and Share feedback). - [Creating an Account and Logging In](): Sign up for Tidio, answer the short sign-up survey, find your way to the Getting started checklist and log in to your account. - [Customize your chat widget](): Change your chat widget's colors, welcome screen, texts, position and visibility in Settings \> Live Chat \> Appearance, and switch to the new widget design. - [Getting started: your first steps in Tidio](): Use the Getting started checklist to connect your support channels and complete the first tasks picked for your sign-up goal, or mark the ones you don't need as done. - [Glossary](): The words and phrases you meet in Tidio - from Flows and Lyro to Macros, Workflows and tickets - explained in a sentence or two. - [How visitors can remove their chat history](): Learn how visitors can clear locally stored chat history in their browser. - [Introducing the new Tidio panel](): Find your way around the Tidio navigation, Inbox, and customer sidebar. - [Live chat conversations](): Join, answer, transfer, solve and leave live chats in the Inbox, use the Actions menu and the conversation's top bar, and find what you know about each visitor. - [Log in to an existing Account - WordPress](): Connect your existing Tidio project to the WordPress plugin. - [Migrating from Gorgias to Tidio](): Move from Gorgias to Tidio: connect your mailboxes, channels and store, then bring over your tickets, contacts and macros. - [Migrating from Intercom to Tidio](): Move from Intercom to Tidio: connect your mailboxes, channels and store, then bring over your tickets, contacts and macros. - [Migrating from LiveChat to Tidio](): Move from LiveChat to Tidio: connect your mailboxes, channels and store, then bring over your tickets, requesters (contacts) and canned responses (as Macros). - [Migrating from Zendesk to Tidio](): Move from Zendesk to Tidio: connect your mailboxes, channels and store, then bring over your tickets, contacts, macros and Help Center articles (as Lyro's knowledge). - [Start collecting leads](): Collect visitors' contact details and newsletter consent with the Pre-Chat Survey, Flows and your live chats. - [Start using the Tidio panel](): A tour of the Tidio panel: the main menu, replying to chats, visitor details, the Visitors list, solving and transferring conversations, adding agents, your status, notifications, Operating hours and the Chat page. - [The Dashboard](): Your Tidio start page: Quick actions, the Performance charts (including Sales assisted for every project), Project status, Current usage and the News Feed. - [The Inbox - a powerful interface for managing your conversations](): A tour of the Inbox: the Unassigned, My open and Solved folders, the Agents section, and views of your live conversations and tickets. - [The Tidio Academy](): Find Tidio Academy courses, create an Academy account, and earn a certificate. - [Tidio notifications](): The notification types in Tidio, and how to set up web, email, mobile and desktop notifications so you never miss a message. - [Unable to Log In](): What to do when you can't log in to Tidio: a forgotten password or email, login error messages, 2FA and SSO, and the end of your trial. - [Using your widget's online/offline status](): How agents' online and offline statuses change your widget, your notifications, Operating Hours, Flows and Lyro - and how to switch them. - [Why use Tidio?](): The main benefits of Tidio - live chat, the Inbox for all your channels and emails, Flows and Lyro, the AI agent - and how to start for free.