Chatbots Strategies

At Tidio, we prepared ready-to-use Chatbot strategies to growth-hack your business by increasing conversion and improving the offline hours' experience for your visitors. 

In this article, you'll learn:

• What are Chatbots strategies
• How to activate the Strategies 

About Chatbots Strategies

As you already have multiple things in your head around your business, coming out with another strategy may be time-consuming and not always effective. Perhaps you've already tried many tactics that haven't worked and don't have the expertise to build a better plan. 

In any of those scenarios, our Chatbots Strategies are coming to the rescue! Choose which strategy works for you (spoiler: use both for even better results): 

• Increase conversion & engagement 
• Improve offline hours experience

Please keep in mind that depending on your industry and business needs, you may see different strategies prepared for you. 

Increase conversion & engagement

This strategy will help you automate the buyer's journey to start selling more. The strategy consists of three bots:

• Welcome New Visitors (PRO) - to make the visitors feel valued and welcomed on your page.
• Cart Saver - convince your customers to buy by offering them a small discount in the cart.
• Post-purchase discount - to change your new customers into loyal customers by offering them a discount for their next purchase.

All the bots work on the main communication channels: Live Chat, Instagram & Messenger, to cover all the most strategic media.

Use this strategy and increase conversion & engagement

Improve offline hours experience  

You've probably noticed you can't work 24/7, haven't you? This strategy will save your time taking care of all customers when you're offline. It contains three bots:

• Keep in touch on weekends - to improve the customer support experience on Saturdays and Sundays when you're offline.
• Offline Hours FAQ - to provide answers to frequently asked when you are offline.
• Handle missed conversations - to never leave anyone without a reply. Build trust and your mailing list.

The good news here too! You can activate the bots for all main communication channels: Live Chat, Instagram & Messenger, to cover all the most strategic media. 

Use this strategy and improve the offline hours experience. 

Activate the Strategies 

Activating the whole strategy for your Chatbots couldn't be easier. The only thing you need to do is to activate the templates and adjust the text to fit your business. 

To activate the whole strategy, click the Use template button next to the bot's name. You can now click on the Use template button again to enter the Visual Chatbots Editor or click on Test it Out to see the bot's preview. 

When you adjust the text in your bot, click on the Save button, return to the Strategies tab and repeat the process with the next bots on the chosen strategy list. 

All done! Monitor results and thank us later!