Remove Tidio branding

See how to remove the Tidio branding from your Tidio chat widget.

In this article, you'll learn:

How to remove Tidio branding

The option to remove the Tidio branding is available in your Upgrade panel below the Communicator & Chatbots plans.

Screen_Shot_2023-01-13_at_11.39.58.png

The plan can be added by clicking on the button Add to order. Once you added all of the plans you're interested in, click on the Update my account button to fill up the credit card details.

Screen_Shot_2023-01-13_at_11.42.58.png

The plan is now added to your account.

The last step to remove the branding is to confirm the changes in your appearance section of Tidio. To do that, head over to the Settings > Channels > Live Chat > Appearance > Widget Settings > Appearance section. Then, scroll the page all the way down and enforce the changes by clicking on the save button.

Screen_Shot_2021-05-20_at_11.41.58.png

All done, the branding should now be removed from your Tidio chat widget and the emails sent from your Tidio admin panel & email marketing campaign tool.

You can test that by refreshing your page or, opening your website in a completely new, incognito window.

💡

The Remove Tidio Branding plan allows you only to remove the Tidio logo from the chat widget. Adding your own logo is only possible for Tidio+ customers.