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How to Start with Chatbots

12 Articles in this category

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How to Start with Chatbots

12 Articles in this category

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Chatbots Section

The Chatbots section is the place that allows you to set up automatic responses in the chat. We call them chatbots at Tidio as they help you handle the most common inquiries asked by your visitors. In this article, you'll learn: What is ...

Updated on : 19 Apr 2022

Adding a New Chatbot

At Tidio, you can add the Chatbot in two ways: using a ready template or building your own Chatbot from scratch. In this article, you'll learn: How to create a chatbot from scratch How to add a Chatbot template Also, see our vide...

Updated on : 19 Apr 2022

Chatbots Templates

Inside your Chatbots panel, you can find Chatbots templates that you can use and adjust to your business needs. In this article, you'll learn: What are Chatbots Templates How to edit Chatbots Templates How to test out the bots C...

Updated on : 16 May 2022

Triggers

A trigger in Tidio is a chatbot node that tells the bot when to start. Each new bot's workflow always starts with a trigger. In this article, you'll learn: How to add a trigger to your bot What triggers are available Adding a Tr...

Updated on : 21 Apr 2022

Conditions

A condition in Tidio is a chatbot node that checks whether specific visitor criteria are met to trigger the bot. In this article, you'll learn: How to use conditions Available conditions How Conditions work The conditions ...

Updated on : 21 Apr 2022

Actions

An action is a chatbot node instructing the chatbot to perform a specific task, e.g., sending a chat message or asking a question. In this article, you'll learn: What is a Decision (Quick Replies) node What is a Decision (Cards) node ...

Updated on : 22 Apr 2022

Transfer to Operator Message

The transfer to operator message allows you to transfer the conversation to the human operator when the bot's action has ended. In this article, you'll learn: What is a Transfer to operator message How to edit the Transfer to operator m...

Updated on : 22 Apr 2022

My Chatbots Section

My added Chatbots section allows you to add or adjust chatbots and their automatic messages. In this article, you'll learn: Where to find the My Added Chatbots panel My Chatbots Section You can find the My Chatbots section in y...

Updated on : 22 Apr 2022

Bots Launcher

To make the chat start with a short introduction by your Bot, you can set up a launcher that can show all of the possible Bot scenarios, so the Visitor can choose the question they want to ask. In this article, you'll learn: How to use Bot...

Updated on : 22 Apr 2022

Chatbots Legal Disclosures

At Tidio, we actively pay attention to the legal matters around chatbots to provide you with the most recent updates and legislation around the topic of Artificial Intelligence (AI). This article explains how to create GDPR-friendly chatbots and com...

Updated on : 03 Dec 2021

Troubleshooting Chatbots Display

When your chatbots don't appear in your Tidio chat widget - this is often due to the web browser's cache issue. The best practice in such a scenario is to test the chatbots for new visitors in a new incognito window. In this article, you'll le...

Updated on : 27 Apr 2022

Monthly Chatbot Limit

Each Tidio account has a limited amount of monthly chatbot uses at the start. The default limit for the free, basic account is 100 uses per month. We sometimes refer to it as Chatbots quota or Chatbots monthly limit. In this article, y...

Updated on : 27 Apr 2022