🖥 Admin Panel

16 Articles in this category

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🖥 Admin Panel

16 Articles in this category

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Channels Section

See how to adjust the settings inside the Channels section in your Tidio admin panel. In this article, you'll learn: How to adjust widget settings What is a Pre-chat survey How to adjust the multilanguage settings What is Sideb...

Updated on : 19 Jan 2022

Settings Panel

See how to change the vital elements of the Tidio Chat front and back end. In this article, you'll learn about: Live chat and widget settings Account settings Notifications settings Operating Hours Quick Responses Operat...

Updated on : 15 Mar 2022

Change & Add Languages in Your Chat Widget

Our multilanguage settings are for you if you have more than one language available on your website. Our software recognizes the visitor's browser's default language and displays the chat in the appropriate language, even on the free, Basic plan....

Updated on : 16 May 2022

Contacts Section

The contact list allows you to browse and export contacts created on chat, filter them and customize the list based on various properties. This feature is available on all plans, including the free, Basic one. In this article, you'll learn: ...

Updated on : 17 May 2022

Use Contacts List Efficiently

See how to use your contact list efficiently and get the most out of it. To learn more, see also our article about the contacts section . In this article, you'll learn: How to tag your visitors How to search for visitors from the lis...

Updated on : 02 Dec 2021

Manage Multiple Projects

Tidio allows you to create multiple projects under the same email login, making it easier to manage chats for multiple websites. In this article, you'll learn: How to add a new Tidio project How to switch between the projects How ...

Updated on : 16 May 2022

Manage Operators

See how to add, manage and customize your Operator's accounts. In this article, you'll learn: How to add a new operator How to manage your operators How to adjust your operator profile Add a new operator To add a new ope...

Updated on : 07 Apr 2022

Contact Properties

Learn about the main functionalities of the contact properties data. See how to add new contact properties and use them inside your bots. In this article, you'll learn: What are the contact properties How to set new contact properties ...

Updated on : 02 Dec 2021

Quick Responses

Quick Responses are a great way to answer your customers more efficiently. You can prepare short messages, links, or even entire articles in your database and call upon them anytime during a chat. In this article, you'll learn: How to ad...

Updated on : 02 Dec 2021

Switch Between Projects

See how to switch between separate projects to manage a few projects from only one Tidio account. In this article, you'll learn: How to switch between projects on the web & desktop app How to switch between projects on the mobile a...

Updated on : 02 Dec 2021

Visitors Section

The Visitors section located on the left-side menu in your Tidio panel gives you the ability to track customers visiting your website. You can use that real-time overview to get to know them and learn what they're looking for on your website. ...

Updated on : 29 Apr 2022

Analytics Section

Learn about the data you can find in the Tidio analytics panel. See how your business can benefit from understanding the metrics. In this article, you'll learn: What are the benefits of the analytics section What are the conversations'...

Updated on : 06 Apr 2022

Delete an Account

If you wish to delete your Tidio account or pause it temporarily to come back to it at a more suitable time, we explain how to do that in this article. In this article, you'll learn: How to pause your Tidio paid account How to hide th...

Updated on : 10 Nov 2021

Permissions

See how to use permissions in your Tidio account. As a project owner, you have an option to restrict your operators' access to some sections of the Tidio account. In this article, you'll learn: What are permissions How to add a...

Updated on : 04 May 2022

Localization: Change the Language of Your Tidio Panel

Changing the language of your Tidio admin panel is very easy and requires only a few clicks in your dashboard. Tidio offers four language versions; English, French, Spanish and Russian . In this article, you'll learn: How to change Tidio p...

Updated on : 02 Dec 2021

Departments

Deliver the conversations to the right operators faster by enabling the Departments in your Tidio panel. In this article, you'll learn: What are the benefits of adding the Departments How to add operators to the Departments How to tr...

Updated on : 29 Mar 2022