🔧 How To Set Up

8 Articles in this category

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🔧 How To Set Up

8 Articles in this category

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Import Contacts Into Tidio

Tidio gives you the option to import your contact data from another CRM in CSV and TXT files. You can upload those documents in the Contacts section, located on the left of your admin panel. In this article, you'll learn: How to impor...

Updated on : 07 Feb 2022

Send Shopify Products to Customers Directly From Tidio

See how to send your Shopify products to customers via chat directly from the Tidio panel. From now on, you can browse all the products in the Tidio panel and send them as product cards in chat conversations with your customers. In this arti...

Updated on : 15 Dec 2021

Show Tidio Widget Only on Specific Pages

See how to show the Tidio widget only on specified pages within your website. In this article, you'll learn: How to set the widget only on specified pages Which code should be used to show the Tidio widget on chosen pages How to set...

Updated on : 11 Jan 2022

Tidio API & Docs

See the API commands available at Tidio. Please keep in mind that due to each website's specific design, we cannot assist with customizing the API commands and implementing them on your website. These methods will be helpful for developers onl...

Updated on : 15 Dec 2021

Automatic Contacts Import – Shopify

Tidio sends all the contact data collected during conversations held in Tidio (such as email, name, and phone number) to your Shopify admin panel automatically. In this article, you'll learn: What is the format of the data sent to Shopi...

Updated on : 15 Dec 2021

Pop up Open Implementation

If you'd like to open the chat widget right when someone visits your website, you can implement a Javascript code that will let you do that. In this article, you'll learn: What codes should be implemented How to install the script on ...

Updated on : 15 Dec 2021

Set up Tracking

Tidio allows tracking some of the behavior of the visitors on your site. You can collect the data through the chat admin panel; that way, you can trace the most popular actions on your site and perhaps set up a bot to react to them. In this ar...

Updated on : 15 Dec 2021

Widget Position

At Tidio, you can change the widget's position between the right and left sides in your Tidio admin panel. If you wish to move and display the widget a bit higher or lower, it can be done using the custom CSS code implementation that we explain in...

Updated on : 15 Dec 2021