Forgotten Password or Email
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Forgotten Password or Email

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Have you forgotten a password or email to your Tidio account? We explain what to do. 


In this article, you'll learn:


Forgotten password

If you forget your password while logging into www.tidio.com, click on the Forgot password? button. We'll send you a temporary password so you can log in quickly. Please remember to change your password after that!



We'll send you a temporary password so you can log in quickly.



Please click the Send me to reset instructions just once. The email will be immediately delivered to your inbox. 



Forgotten Email


If you forget your login email address, contact us via email or chat, and we'll send you the address you linked with your Tidio account. We'll also need your website URL so that we know we are sending the email address to the right person.




If you still have some questions for our team after reading this article, don't hesitate to contact us.


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