Email Aliases
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Email Aliases

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Email Marketing aliases allow you to personalize the email address visitors see in your mailing campaigns. In short, an email alias is an additional email address for an email account. An email alias is like a nickname for the email address.


In this article, you'll learn: 


Setting up an Alias


To set up an Alias, go to the Settings > Email Marketing tool > Email Marketing tool> Email Marketing Aliases section and click on the blue add new alias button. Now, type in your email alias. 


If you wish to use it as an active alias - make sure to tickle the box next to set as active.



You may have up to 5 aliases associated with your account. However, only 1 of them can be active at any given time.


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At this moment, we don't have an option to delete unused aliases.

Also, aliases used in Tidio will always have the ending - @tidiomailing.com - this part can't be changed at this moment. 


Change active alias


To change an active alias - use the drop-down menu next to the Active alias section and choose the added alias from the list. 





If you still have some questions for our team after reading this article, don't hesitate to contact us.


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