Apple Notifications
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Apple Notifications

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If you're not receiving any notifications for new conversations or messages, please check if you have notifications enabled on your mobile device.


In this article, you'll learn:


Apple Notifications


On your iOS device, please go to your Settings and select Notifications:



Scroll down to Tidio on the list and open it to enable all the options, as in the picture below:




I can't hear incoming notifications.


You might have your device muted. To turn the sound back on, please flip the switch on the left side of your phone. 



If you still have some questions for our team after reading this article, don't hesitate to contact us.


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