Chatbots Templates
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Chatbots Templates

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Inside your Chatbots panel, you can find Chatbots templates that you can use and adjust to your business needs.

In this article, you'll learn:

Chatbots Templates

Chatbots templates are pre-design conversational paths for your chatbots. The chatbot templates can be adjusted to your business needs by editing them and their texts.

You can choose a template from one of the three available categories: 

  • Increase Sales 
  • Generate Leads
  • Solve Problems

To view the templates, navigate the Chatbots menu on the left side.


When you find a template, you would like to use -hover the mouse over the chosen bot and click on the Use Template button or the Test it out button when you would like to test it before adding it. 

Editing the Templates

When you choose a template, you'll enter the Visual Chatbots Editor. That will allow you to define the text shown to the visitors. If you select one of the Shopify-specific Bots, the system will ask to connect the Bot with your Shopify store.

To edit the pre-defined text inside the chatbots - click on each node (actions, trigger, conditions) and edit the texts inside the right-hand editing window. 

Please note that some of the pre-made Chatbots are available on Shopify only.

Testing Out the Bot 

To test out the bot you added - head over to the Chatbots section and find the bot on the My Chatbots list. Click on the three dots menu on the right-hand side and choose the test it out option. 

You'll see a new window with the preview of your chatbot. Your website visitors will see the widget & the bot in the very same way.  

If you still have some questions for our team after reading this article, don't hesitate to contact us.

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