# Transfer flows between projects Section: Flows Description: Export a flow as a JSON file and import it into another Tidio project as a draft. Verified against Tidio panel 12.304.0 Last updated: 2026-11-06 Source: https://help.tidio.com/articles/transfer-flows-between-projects/ If you have created a flow that you like, and if you own multiple Tidio projects - you are able to **export that flow** and use it wherever you wish\! Thanks to our export/import tool found inside the **Flows** section, you can easily **transfer** any flow to other projects. This can be especially useful if you've spent a lot of time on your flow and want to use it elsewhere for the same purposes, or if you're creating **flow** **templates** to be used later on other Tidio projects. **In this article, you'll learn:** - [How to export an existing flow]() - [How to import a flow into another project]() [Video]() Silent walkthrough. Export a flow, switch to another project, import the JSON file and activate the imported flow. ## Exporting a flow To transfer a flow that you've already created, you have to be logged into the Tidio project where that flow exists. Head over to the **My Flows** section of **Flows** and find the flow that you need. In this example, the flow is called **Form - issue description** and it asks visitors to fill out a form once they click on the chat icon. ![The "My Flows" list shows "Form - issue description" under Support Flows, with its three-dot options control selected.]() Use the **Options** menu on the right of your flow, and select the **Export** option. Please note that a flow with the **Draft** badge (one that has never been activated) doesn't have this option yet - activate it first if you'd like to export it: ## ## ![A flow's three-dot menu has "Export" highlighted between "Clone" and "Delete".]() Once you do that, a **JSON file** named after your flow will be downloaded to your computer, and you'll see **Your Flow was exported** - that is the file with all your flow's raw data: ![The browser download panel confirms that the exported flow JSON download is done.]() Now you are ready to import that file into your other Tidio project\! ## ## Importing a flow To import your flow into another project, you first need to log into that project, naturally. If you're using the same email login to access both projects, you can find it listed in your **projects** **dropdown menu**, visible when you click on your avatar in the bottom-left and point to your project under **Project** (see [Switch between projects]()): ![The account menu has the Project submenu open, listing available projects and marking the current one with a check.]() Once you're inside, head over to the **My Flows** section of **Flows** in that particular project. You will notice the **Import** button in the upper-right, next to **Create from scratch** and **Add from template**: ![The "Import" button is outlined beside "Create from scratch" and "Add from template" in My Flows.]() When you click on that button, the **Import a Flow** window will pop up - allowing you to **upload your JSON file**. Simply drag the file onto **Click or drag files to upload**, or click it to choose the file from your computer: ![The "Import a Flow" dialog provides a browse or drag-and-drop upload area that accepts JSON files.]() If something's wrong with the file, you'll see why right in the window: - **Oops, your file is not in JSON format** - make sure you're uploading the **.json** file you exported. - **Invalid JSON format. Make sure the file has been exported from Tidio.** - the file has been changed or doesn't come from Tidio. Export it again. - **This appears to be a Workflow file. To continue, please use a Flow file exported from Tidio.** - you've picked a file exported from Workflows (or from Lyro Actions). Only flows can be imported here; Workflows have their own **Import** button in the Workflows section. After successfully importing the right file, you will see a **confirmation** message on the screen: **Flow imported successfully as a draft. Open it to complete the setup and activate it.** That means your flow is now available in this project (as a draft)\! The message stays on the screen until you close it. ![A confirmation says the flow was imported as a draft in the Other category, with "Open editor" and "Show in Other" links.]() For your convenience, the message has an **Open editor** button that takes you straight to your new flow, so you can customize it right away. When it's ready, hit **Activate** in the top-right corner of the editor: ![Flows \> My Flows right after an import: the green confirmation message "Flow imported successfully as a draft. Open it to complete the setup and activate it." with its Open editor button and close icon, and the imported flow listed as a draft]() Closed the message already? No problem - you'll find the imported flow in **My Flows**, with a **Draft** badge next to its name. A draft can't be switched on from the list: click on its name (or choose **Edit draft** in its three-dots menu) to open the editor first, and then hit the **Activate** button. Of course, this flow is **entirely separate** from the original version that you exported earlier. You can modify both flows independently, and they will not affect each other in any way. ## Further reading - [My Flows section]() - [Manage multiple projects]() - [Switch between projects]()