# Integration with Pipedrive Section: Integrations Description: Connect Tidio with Pipedrive and manage contacts and conversations from your CRM. Verified against Tidio panel 12.331.0 Last updated: 2026-11-10 Source: https://help.tidio.com/articles/integration-pipedrive/ See how to integrate Tidio with the Pipedrive account to create new deals straight from the conversations. **In this article, you'll learn:** - [How to integrate Tidio with Pipedrive]() [Video]() Silent walkthrough. Install Pipedrive with a demo token, then create a deal from a demo conversation. ## Integrate Tidio with Pipedrive Open your Tidio admin panel and navigate to the **Integrations** section in the left sidebar. Then, click on the **Pipedrive** tile. ![The Integrations page with the Pipedrive tile visible]() After you've selected it, click on **Install Pipedrive**. ![The Pipedrive overview with the Install Pipedrive button]() To fully integrate Tidio with Pipedrive, you need your API token. To get this data, please log into your Pipedrive account. Return to **Integrations \> Pipedrive** in Tidio and paste the token into **Access token:**. ![The Pipedrive connection form with the Access token field]() Click the **Add** button, and you're done\! Your chat is now fully integrated with Pipedrive. Make sure the contact has an email address in Tidio, or the integration action will be unavailable. To create a deal, click on the three-dot menu in the upper right corner of the[ conversations]() panel and choose **Create a deal**. ![The conversation actions menu with Create a deal available]() ## Further reading - [Live chat conversations]() - [Start collecting leads]()