# Integration with MailerLite Section: Integrations Description: Connect Tidio with MailerLite and add subscribers from your pre-chat survey, conversations, and flows. Verified against Tidio panel 12.331.0 Last updated: 2026-11-10 Source: https://help.tidio.com/articles/integration-mailerlite/ Integrating Tidio with MailerLite enables you to add subscribers to your MailerLite email marketing list. **In this article, you'll learn:** - [How to integrate Tidio with MailerLite]() - [How to add new subscribers from Tidio to MailerLite]() ## How to integrate Tidio with MailerLite Open your Tidio admin panel and navigate to the **Integrations** section in the left sidebar. Then, click on the **MailerLite** tile. ![The Integrations page with the MailerLite tile visible.]() You'll see a window with a summary of all integration benefits. To proceed, click on the blue **Install MailerLite** button. ![The MailerLite integration overview with the Install MailerLite button.]() To create a new connection, select **New Authentication**. ![The MailerLite connection wizard with a new authentication option.]() You'll need to authenticate the connection with the **API Token Key** from the MailerLite platform. To get it: 1. Log in to your MailerLite account 2. Select **Integrations** from the main menu 3. Under **MailerLite API**, click **Use** next to **API** 4. Click **Generate new token** 5. Name your token, choose its IP restrictions, and click **Create token** 6. Now copy your Private Key and paste it when creating a new connection Next, paste your API Token into the API Key field, and select the Environment to which new subscribers will be added. Click **Save** and your authentication with MailerLite is done. ![The MailerLite authentication form with API key and environment fields.]() Next, you need to select the group to which you want to add new subscribers from Tidio. When you do that, click **Finish**. ![The MailerLite connection wizard with the subscriber group selection.]() You are all set. Your integration with MailerLite is ready. Now you can add new subscribers from Tidio to MailerLite. ## How to add new subscribers from Tidio to MailerLite New subscribers are added to MailerLite from Tidio in a few scenarios: 💡 **Please note:** While MailerLite is connected, **Ask your visitor for newsletter permission** stays enabled in your pre-chat survey settings. You cannot turn this checkbox off while the integration needs it. ### Pre-Chat Survey When you have the Pre-Chat Survey enabled, and a user provides their email address and communication consent, this email will be automatically added to your MailerLite list. ![The chat widget pre-chat survey asking for an email address and newsletter consent.]() ### Manual status update You can change a user's subscriber status manually. When you change it to 'Subscribed,' we will pass the user's email to MailerLite. ![The contact details showing the newsletter subscription status.]() ### Flow You can add subscribers to MailerLite using a flow and the 'Subscribe for Mailing' node. When you collect an email address using such a flow, we pass it automatically to your MailerLite list. ![The chat widget collecting an email address through a subscription flow.]() 💡 **Please note:** Tidio warns that changing a contact to **Subscribed** does not trigger a confirmation email. MailerLite also offers a **Double opt-in for API and integrations** setting under **Account settings \> Subscribe settings**. Check that setting and test the connection with an address you control before relying on confirmation emails. Always collect consent from your users. ## Further reading - [Integration with Zapier]()