# Install Tidio on WooCommerce Section: Install Tidio Description: Install Tidio on WooCommerce and connect your store. Verified against Tidio panel 12.331.0 Last updated: 2026-11-10 Source: https://help.tidio.com/articles/install-woocommerce/ See how to install Tidio Chat on your WooCommerce store. WooCommerce is a plugin for WordPress so the Tidio chat widget installation process will be the same as the installation of Tidio on WordPress. **In this article, you'll learn:** - [How to install Tidio on your WooCommerce website]() - [How to troubleshoot login into the app]() ## Installation Log into your WordPress account and go to the Dashboard. Navigate to the Plugins section and select **Add New**. ![The WordPress dashboard with Plugins and Add New highlighted.]() Look for the Plugin by typing **Tidio **in the search bar. Once the system finds it, hit the **Install Now **button. You've now installed the plugin. Before you move on, make sure you click the **Activate** button. ![The WordPress plugin buttons progressing from Install Now to Activate.]() Now, if you go back to your **Plugins **section, you'll see Tidio on the list. To start using Tidio - create a free Tidio account. If you haven't registered your account yet, now it's a good time to do this. Locate **Tidio Chat **on the menu on your left hand-site and click it. Next, enter your email address to sign up. ![The Tidio account registration form inside WordPress.]() You will be asked for your email, password, and website URL address. As a new user, you'll begin the product tour. We'll ask you some basic questions about your business and possible Tidio usage. Thanks to some additional information, we'll adapt the Tidio to your need to improve your experience and help achieve better results. 💡 If you get a warning that your email is already in use, please follow our guide to logging in to an existing account below. It will help you log in to your Tidio plugin. ### Integration As a WooCommerce user, you can take advantage of an additional feature dedicated to customer service in online stores: sending product cards directly in the conversation window. If you have the WooCommerce plugin installed, you will be able to integrate with Tidio to take advantage of this functionality. ![Settings \> Live Chat \> Installation with the WooCommerce tab selected and its integration instructions visible.]() You will need to grant Tidio additional permissions for some operations: ![WooCommerce requesting approval for Tidio to read store data.]() Once you agree, Tidio will be fully integrated with your site and WooCommerce plugin. ![Settings \> Live Chat \> Installation on a WooCommerce demo project with the successful installation status visible.]() From now on, when chatting with a customer, you will be able to locate your products quickly and conveniently refer visitors to them by sending a card directly to the widget. To learn more about product cards for WooCommerce integration, see [this article](). Once you're done, the chat widget should appear on your WooCommerce store. By default, its location is in the lower right-hand corner. You can change the [position]() in the Settings panel and set up more rules or adjust the [appearance of your chat widget](). ## Trouble logging in? If you cannot log in to your Tidio account via the Tidio plugin installed on your WordPress/WooCommerce platform, please take a look at our article on logging in to [an existing account](). ## Further reading - [Log in to an existing Account - WordPress]()