# Install Tidio on Wix

Section: Install Tidio

Description: Install Tidio on Wix using custom JavaScript code.

Verified against Tidio panel 12.331.0

Last updated: 2026-11-10

Source: https://help.tidio.com/articles/install-wix/

Installing a live chat widget like Tidio can greatly enhance customer engagement on your WIX website. This article provides step-by-step instructions on installing and activating Tidio to improve communication with your website visitors.

 

💡

 

As of September 30, 2024, the Tidio Live Chat & AI Chatbots app will no longer be supported directly through WIX.

 

**In this article, you'll learn:**

 

- [How to install Tidio on Wix for new users](<https://help.tidio.com/articles/install-wix/#h_01HZ09P9J66XF7KCCY39HKCGPJ>)
- [How to install Tidio on Wix (for plugin users)](<https://help.tidio.com/articles/install-wix/#01J5TXK45RTXXKPV7G3VSZ7FRZ>)

 

## Install Tidio to your Wix website (for new users)

 

In order to install Tidio into your Wix website, it's necessary to have a Wix plan that supports connecting a custom domain and a Tidio account. To create a Tidio account, go to our website, [tidio.com](<https://tidio.com/>), and click on the **Get Started** button to create a new Tidio account. You'll also need to have your domain connected, using a custom domain rather than a free Wix site address.

 

Start by navigating to **Settings \> Development & integrations \> Custom Code** within your WIX dashboard:

 

![The Wix Settings dashboard with Custom code highlighted.](<https://help.tidio.com/article-media/install-wix/legacy-14717706080284.webp>)

 

Click **+ Add Custom Code**. There, you'll paste your manual installation custom code. You can find it by heading to **Settings \> Live Chat \> [Installation](<https://www.tidio.com/panel/settings/live-chat/installation>) **section inside your Tidio project. If you do not immediately see the code, click on the **open code section** link.

![Settings \> Live Chat \> Installation with the widget installed message and open code section link visible.](<https://help.tidio.com/article-media/install-wix/30.1.png>) 

Make sure your site is published and has a connected domain before adding custom code.

 

![Wix Custom Code settings showing the Tidio entry under Body - End.](<https://help.tidio.com/article-media/install-wix/legacy-14717737730204.webp>)

 

Name the code and select all pages or specific pages under **Add Code to Pages**. Under **Place Code in**, choose the body-end option, then click **Apply**.

 

![The Wix Add Custom Code dialog containing the Tidio script and page placement options.](<https://help.tidio.com/article-media/install-wix/legacy-14717706084124.webp>)

 

By following these instructions, you'll have Tidio integrated into your Wix website\!

 

## Install Tidio to your Wix website (for plugin users)

 

If you created your Tidio account through the Tidio plugin on Wix before October 2024 and want access to premium plans, consider migrating to a new Tidio account via our [registration page](<https://www.tidio.com/panel/register>). If you currently have a Tidio subscription, remember to cancel it through Wix. Any refunds will also be handled by them.

 

If you had a previous setup, you will be able to transfer your existing flows by following [these](<https://help.tidio.com/articles/transfer-flows-between-projects/>) steps. You'll also be able to [transfer](<https://help.tidio.com/articles/contacts-list/#export-contacts>) your contacts and [import them](<https://help.tidio.com/articles/import-contacts/>) into the new account.

 

## Further reading



- [Log in to an existing Account - WordPress](<https://help.tidio.com/articles/log-in-existing-account-wordpress/>)