# Install Tidio on Shift4Shop Section: Install Tidio Description: Install Tidio on your Shift4Shop website using the existing platform setup steps. Verified against Tidio panel 12.331.0 Last updated: 2026-11-10 Source: https://help.tidio.com/articles/install-shift4shop/ See how easy it is to install Tidio on your Shift4Shop website. The chat will need to be installed manually, but the process is pretty simple. **In this article, you'll learn:** - [How to install Tidio on Shift4Shop]() ## Installation Log into your Tidio project. If you do not have an account yet, please [create a new account]() or click on the **Get Started** button in the top right corner. ![The Tidio website shows the Get Started buttons for creating an account.]() 1. Once you are in your panel, please proceed to the **Settings \>** **Live Chat** section and get your code from the **Installation **section afterward. ![Settings \> Live Chat \> Installation with Manual install selected, the code snippet visible, and the Copy to clipboard button.]() 2. After clicking on the **Installation** link, you will see a set of instructions with **JavaScript code**. Copy the JavaScript code to your clipboard. 3. Log into your **Shift4Shop administration panel** and look for the theme editor under **Settings** \> **Design** \> **Themes and Styles**. 4. In the **Edit Template** section, select **Open Template Editor**. 5. Look for the file **frame.html** and on the right side, click on the **cog** icon underneath **Action** and select **Edit.** 6. Now you need to look for the **closing head tag** in the code. You can do that by searching for "\" (without quotations) with CTRL+F or Cmd+F. Paste the Tidio Chat installation code just right above it and press **Save** in the top-right corner. That's all\! You can now start receiving chats in your [Tidio panel](). ## Further reading - [Show Tidio Widget Only on Specific Pages]() - [Uninstall Tidio]()