# Install Tidio on Jimdo

Section: Install Tidio

Description: Copy your Tidio code from the Install Chat Widget wizard or Settings and paste it into your Jimdo Creator site's head.

Verified against Tidio panel 12.304.0

Last updated: 2026-11-09

Source: https://help.tidio.com/articles/install-jimdo/

See how easy it is to install Tidio on your Jimdo website. The chat will need to be installed manually, but the process is pretty simple.

 



 

**In this article, you'll learn:**

 

- [How to create a Tidio account](<https://help.tidio.com/articles/install-jimdo/#creating-an-account>)
- [How to install Tidio on Jimdo](<https://help.tidio.com/articles/install-jimdo/#h_01HT57ZDY9D9HFKVR6F1846R5G>)
- [How to use the alternative installation method](<https://help.tidio.com/articles/install-jimdo/#alternative-installation>)



[Video](<https://help.tidio.com/article-media/install-jimdo/walkthrough.mp4>)



Silent walkthrough. Copying the chat code in the Install Chat Widget wizard, opening Send instructions via email, then finding the same code in Settings \> Live Chat \> Installation

 



 

## Creating an Account

 



 

If you do not have an account yet, please go to [www.tidio.com](<http://www.tidio.com/>) and select **Get Started** in the top right corner.

 



 



 



 

A setup panel will appear. Please enter your email address and password you'd like to use as well as your desired website URL address and click on **Create a Free Account**.

 



 

Now, open the **Install Chat Widget** wizard: click on **Install widget** on the **Chat** card of the [Getting started](<https://help.tidio.com/articles/getting-started-checklist/>) page, or on **Install Chat Widget** in the bar at the top of the panel. Adjust your chat widget's appearance in the first step and hit **Continue**.

 



 

In the second step, **Install your Chat Widget**, choose **Manual install** from the list of platforms. **Copy the JavaScript code **to your clipboard with the **Copy to clipboard** button.

 



 

If you would like your developer to take care of it, click on **Send instructions via email**, fill out their **Email address**, click **Send instruction,** and we will send an email to your developer with the installation instructions.

 



 

You can find the JavaScript code in the **Settings \> Live Chat \> Installation** section anytime (if Tidio has already detected the chat widget on your website, click on **open code section** first):

 



 



 ![Settings \> Live Chat \> Installation with the alert "The chat code is not installed properly", the list of platforms on the left with Manual install selected, and on the right step 1 "Paste this code snippet just before the \</body\> tag" with the Code snippet box and the Copy to clipboard and Send instructions via email buttons](<https://help.tidio.com/article-media/install-jimdo/143.1.png>) 



 



 ![The Install Chat Widget wizard on its second step, "Install your Chat Widget", with Manual install selected and the Send instructions via email popup open next to the buttons: the Email address field filled in with "developer@company.com" and the Cancel and Send instruction buttons](<https://help.tidio.com/article-media/install-jimdo/143.2.png>) 

## Installation

 



 

💡

 

The installation instructions below apply only to Jimdo Creator pages, as Jimdo no longer supports these methods in their Website Builder.

 



 



 

Once you've copied the code, please go back to your Jimdo editor panel and head over to **Menu \> ****Settings \> Edit Head**.

 



 



 



 

Paste in the chat code you copied from the Tidio Chat panel to the box and **Save** the changes.

 



 



 



 

That's it\! Refresh your website, and the chat widget is installed on your Jimdo website. Now you can go back to your Tidio Chat panel and customize your chat to your preferences.

 



 

## Alternative Installation

 



 

Alternatively, you can install Tidio Chat by implementing the JavaScript code snippet as a new element on your website (**Add Element **\>** More Elements and Add-ons **\>**Widget / HTML**). You can find a detailed guide from our friends at [Jimdo](<https://help.jimdo.com/hc/en-us/articles/115005538686>).

 



 

## Further reading

 

- [Install Tidio on your Website](<https://help.tidio.com/articles/install-website/>)
- [Getting started: your first steps in Tidio](<https://help.tidio.com/articles/getting-started-checklist/>)
