# Help Center visibility in search engines Section: Help Center Description: Set your Help Center's SEO title and meta description for each language, check the search result preview, or keep the Help Center out of search engines with one switch. Verified against Tidio panel 12.304.0 Last updated: 2026-10-30 Source: https://help.tidio.com/articles/help-center-search-visibility/ Many of your customers will look for answers on Google before they ever contact you. With the **SEO & Search** settings, you decide whether search engines can show your Help Center, and how it's presented in search results. **In this article, you'll learn:** - [How to set your Help Center's SEO title and description]() - [How to hide your Help Center from search engines]() - [What you can and can't set for search engines]() [Video]() Silent walkthrough. In Settings, scroll to SEO & Search to see the SEO title, meta description and search result preview. Switch Allow search engines to index help center off and back on. The Save changes button appears below the card; this demonstration does not save a change. ## Setting your SEO title and description Head over to the **Help Center** section, open your Help Center, and go to the **Setup** tab. Scroll down to the **SEO & Search** card: ![The SEO & Search card in the Setup tab, with the Allow search engines to index help center switch on, the SEO title and Meta description fields filled in, the language dropdown in the top-right of the card, and the Search result preview at the bottom]() Here you can fill in: - **SEO title** - the title of your Help Center in search results and in the browser tab. It can be up to 70 characters long. - **Meta description** - a short summary that may appear below the title in search results. It can be up to 300 characters long. As you type, the **Search result preview** at the bottom of the card shows roughly how your Help Center could look on Google: the title, your Help Center's address and the description. If you leave the fields empty, the preview shows your Help Center's name and a default description instead: ![Close-up of the Search result preview, showing the SEO title in blue, the Help Center address (https://help.yourbrand.com) in green, and the meta description below]() If your Help Center is available in several languages, use the language dropdown in the top-right of the card to write a title and description for each language. A dot next to a language means it has unsaved changes. You can learn more about languages in [Run your Help Center in several languages](). When you're done, hit the **Save changes** button at the bottom of the tab. 💡 **Please note:** search engines can only find your Help Center once it's published (see [Publish, preview and manage articles]()). It's also a good idea to [connect your own domain]() first, so your Help Center builds up its search ranking on your own address. The address in the preview always follows the domain your Help Center currently uses. ## Hiding your Help Center from search engines By switching off **Allow search engines to index help center**, you can keep your Help Center out of Google and other search results. Your customers can still open it with a direct link, or wherever you've embedded it: ![The top of the SEO & Search card with the Allow search engines to index help center switch turned off, and the Save changes button active at the bottom of the tab]() Naturally, don't forget to hit **Save changes**. This switch applies to the whole Help Center, in every language. Please note: if a Help Center has already been indexed, it may take search engines some time to drop it from their results after you switch this off. ## What you can and can't set The **SEO & Search** card is the only place with search engine settings for your Help Center. To be clear about what's available: - Each Help Center has its own SEO title, meta description (per language) and indexing switch. - Articles don't have their own SEO title or description fields. When you write an article, you can add an **Article summary** - a short description of the article, shown in search results (see [Write and format Help Center articles]()). - To keep a single article off your public Help Center, set it to **Unlisted**. It will still be available to Lyro, Copilot and your agents (see [Publish, preview and manage articles]()). - Sitemaps, redirects and tracking codes (like Google Analytics) can't be set up in the Help Center settings. ## Further reading - [Your Help Center's address and custom domain]() - [Run your Help Center in several languages]() - [Publish, preview and manage articles]()