# Flow Strategies Section: Flows Description: Pick a ready-made Strategy in the Flows section, customize its flows step by step and activate them all at once. Verified against Tidio panel 12.304.0 Last updated: 2026-11-04 Source: https://help.tidio.com/articles/flow-strategies/ At Tidio, we prepared ready-to-use flow Strategies to growth-hack your business by increasing conversion and improving the offline hours' experience for your visitors. **In this article, you'll learn:** - [What flow Strategies are]() - [How to activate the Strategies ]() ## About Flow Strategies As you already have multiple things in your head around your business, coming out with another Strategy may be time-consuming and not always effective. Perhaps you've already tried many tactics that haven't worked and don't have the expertise to build a better plan. In any of those scenarios, our flow Strategies are coming to the rescue\! Choose which Strategy works for you from the **Strategies** list, found in your **Flows** section, right below **My Flows**: ![The Flows sidebar has "Strategies" outlined below "My Flows".]() Please keep in mind that you may see different Strategies prepared for you, depending on your industry and the business survey you've completed when registering your Tidio account. Each Strategy card says how many flows it includes (**Includes: 3 Flows**, for example), and whether it's already **Active** or **Inactive**. 💡 **Please note:** the **Strategies** tab only appears when we have Strategies to suggest for your project. If you don't see it in the **Flows** section, you can still start from the flow templates. Sometimes, a Strategy comes with a bonus - you'll see it at the top of the list, e.g. **Use one of the Flow strategies now to get Unlimited Flows for 7 days.** ## Activate the Strategies Activating a Strategy for your flows couldn't be easier. The only thing you need to do is to choose the Strategy, and then activate the flows step-by-step, adjusting them to suit your business. To activate a Strategy, click the **Learn more** button underneath the Strategy you want, and you will see more details - like the flows included in the Strategy (**What’s inside?**): ![The "Solve problems for Online Stores" strategy lists three included flows beside an FAQ chat preview and a "Use Strategy" button.]() Here you can preview the flow templates quickly, and hit the **Use Strategy** button to start the setup. Once you do that, you will be taken through several steps: one for each of the flow templates included. In each step you will be asked to **customize** each flow's basic details, like a flow's initial greeting, and move on with the **Next** button: ![The strategy setup wizard edits the FAQ greeting "What can we help you with today?", with a Save button and a chat preview.]() Once you're done, the last step will be to **Activate** the Strategy (which basically means activating all the flows that you've just customized). You'll see **Success\! Strategy is activated.**, and the flows will simply be listed under the appropriate category in your** My Flows** list: ![The Flows sidebar has "My Flows" outlined, showing a count of four.]() Once a Strategy is active, its card shows **View strategy** instead of **Learn more** - it takes you straight to **My Flows**. All done\! Monitor your results, modify your flows as needed, and see them benefit your business. ## Further reading - [The Flows section]() - [My Flows section]() - [Flow Metrics]()