# Affiliate Program

Section: Billing & Subscription

Description: Learn how to apply to the Tidio affiliate program and where to find its terms.

Verified against Tidio panel 12.331.0

Last updated: 2026-11-10

Source: https://help.tidio.com/articles/affiliate-program/

Become a Tidio affiliate to earn a revenue share when you refer new paying customers. Your commission depends on the terms of your partner agreement.



**In this article, you'll learn:**



- [How to become an affiliate](<https://help.tidio.com/articles/affiliate-program/#how-to-become-an-affiliate>)
- [Most frequently asked questions about the Affiliate program](<https://help.tidio.com/articles/affiliate-program/#affiliate-faq>)



![An affiliate program graphic lists monthly payments, promotional materials, conversion tracking, reports, and referral tracking.](<https://help.tidio.com/article-media/affiliate-program/legacy-5444018130588.webp>)



## How to become an affiliate



If you'd like to join our affiliate program or would like to know more - don't hesitate to reach out.



You can register as an affiliate through the [**Tidio Affiliate program** ](<https://www.tidio.com/affiliate/>)page or email us at [partnerships@tidio.net](<mailto:partnerships@tidio.net>). We'll make sure to get back to you as soon as possible.



![Three customer testimonials describe their experiences using Tidio.](<https://help.tidio.com/article-media/affiliate-program/legacy-5444018126364.webp>)



## Affiliate FAQ



### How much can I earn?



Your commission rate and payment period are set by your applicable Offer. Commission is paid through PartnerStack only for qualifying referrals and while Tidio receives the customer's payments. No further commission is due after the Offer's payment period ends. Customers whose annualized recurring subscription fees exceed, or are expected to exceed, $300,000 require a separate written agreement.



### How often are the payments?



Commissions are paid monthly through PartnerStack, based on what your referred customers pay for their Tidio subscriptions.



### Who can become a partner?



Anyone can apply, including influencers, designers, developers, marketing agencies and consultants. We review every application and approve partners based on fit.



### Who is there to support me?



You have two teams. Our technical support team helps with product questions, and our partnerships team helps with the program itself: your link, commissions, payouts, materials and promotion ideas.



### What can I do next after joining?



You'll get a welcome email with the best tactics to start earning, plus access to partner materials in the PartnerStack resource library, such as case studies, comparison one-pagers and product decks.



### What is the cookie window?



30 days, so there's no rush. If someone clicks your link and signs up within 30 days, the referral is credited to you, as long as yours was the last partner link they clicked.



### Am I allowed to promote with Google Ads or other paid advertising? Are there any restrictions?



Paid promotion is allowed within these rules:



- You can't bid on "Tidio" or its misspellings. Add them as negative keywords.
- You can't run Tidio ads on auction platforms like eBay or Amazon.
- Pop-ups and pop-unders aren't allowed.
- Email campaigns need our approval first, and spam is never allowed.



If you're unsure whether a method is allowed, ask the partnerships team before you launch it.



### What is the minimum payout amount?



You need at least $50 accumulated to request a payout, and you can request one payout per month. We send commissions in bulk once a month.



### Can I add an already existing account to my affiliate program?



Existing customers do not qualify. The terms also exclude customers who used Tidio in the preceding six months, previously expressed interest before your referral, or are you or an entity you control. Eligible referrals can come through your qualifying link or approved Referral Tools; follow the requirements of your Offer.



To learn more, take a look into our[ Tidio Affiliate program Terms of Service](<https://www.tidio.com/partners/affiliate/terms-and-conditions/>).

 

## Further reading

 

- [How are security matters handled at Tidio?](<https://help.tidio.com/articles/security-at-tidio/>)
